No fare hikes this year for Metro but affordability an issue for some

Metro escalator

Metro commuters from Maryland to Virginia will be affected by scheduled track maintenance and station renovations, and while they saw no fare increases this year, several said it’s still too expensive and doesn’t take them where they need to go.

Washington Metropolitan Area Transit Authority, the agency that oversees Metro, is spending $1.5 billion on renovations in Fiscal Year 2020, part of a larger $9.2 billion effort to get Metro back on track, according to public records on its website.

Metro escalator
People take the escalators to the metro metro, (Photo by Joel Lev-Tov)

Those expenses and long-term sustainability were called into question by a 2016 master’s thesis in economics by Jasmine Simone Boatner who wrote that Metro was not economically viable, and that increased fares were leading to decreased ridership.

“In its current form, the Washington Metrorail system does not seem economically viable,” Boatner wrote in her thesis for Howard University. “With steadily declining ridership, continuing fare hikes to address the budget deficit is bad economic policy.”

Metro did not respond to two phone calls and four emails seeking comment for this story. In response to one of the emails Ian Jannetta, Metro spokesman, wrote on June 21, “Got it, thanks.”

Christopher Tyree, 32, lives in Fort Washington, Maryland near National Harbor. Tyree, a security contractor who was working at American University, drives rather than taking the Metro because, he said, the Metro doesn’t get close enough to home. He said he drives even though traffic in the district is “hell.”

“It’s very rare that I use public transportation,” Tyree said.

American University in Washington, D.C. tries to help its students with transit affordability.

Metro began offering in 2016 what it called a U-Pass, a program to make transit more affordable for students. WMATA says students pay the equivalent of $1 per day.

Prince Hyeamang, 20, uses public transportation daily, but said he would “definitely not” use public transportation without the pass.

Hyeamang, who graduated in May with a master’s in public policy, just bought a car. He said planned to use it in places where it is inconvenient or impossible to use the Metro, like in Maryland and Virginia.

“I would take the metro where I can’t drive, for example, the middle of the city,” Hyeamang said.

Kyle Cleary, 17, disagreed.

He said that Metro’s cost was not an issue for him. He said he uses Metrobus to commute to his high school and takes Metrorail to commute into the district.

Cleary said that it was “amazing” that one could get from New Carrollton to Tenleytown for $5 on Metro, which bases its fees on distance and time of day.

Cleary uses Uber, only “when I don’t have any other method of transit.”

Quincy Arrington, 37, said that Metro was “really trying to oppress poor people” with its pricing. He compared the district’s rail system with others in New York City and Chicago that use a flat-fee system.

Boatner’s thesis noted that average fares for one ride in Washington, D.C. are $2.48. She noted in her thesis that low income riders often are pushed toward Metrobuses, which she wrote are more affordable, but which also are “raising concerns of a classist system.”

 

Bike share views mixed as Metro renovations go on

Washington, D.C residents and workers reacted to bike shares and other mass transportation options this month as the WMATA’s billion-dollar repair and renovation work continues.

Derrick Jefferson, 45, originally from California and works as a librarian at American University, has lived in the district for 5 years. He says that he is a “big advocate for public transportation,” and he likes the different types of transportation options in the district, although he feels it could be better implemented.

Lailah Johnson, 18, from Washington D.C., believes that the dock-less bikes are efficient because “you don’t have to walk to a dock station, which may not be close to where you live, to get a bike.”

She says that the dock-less bikes are “cool” because you can just locate the closest one through an app. She never felt like they were in the way. She likes the fact that “you don’t ever have to buy it, you can just rent it for not as much money.”

Without the bikes or the metro she wont have a way to get around.

A woman takes the Metro at the Tenleytown station on Monday, June 25. Photo by Nia Cain.

Madison Childs, 17, from Washington, D.C., thinks that the dock-less bikes are “a waste of money,” she says they are good for the environment but she wouldn’t recommend them to a friend.

She doesn’t think the bikes are in the way and said they are a “cleaner way of transportation and a great way to get exercise, which is needed in America.” She prefers walking.

Liliana King, 22, recently graduated from American University and says she relies on the Metro. If her train line was closed she wouldn’t really know how to get around.

Reginald Dickens, 17, believes that the dock-less bikes are a good alternative for people if their Metro line was shut down due to repairs.

But he personally thinks that the bikes are inconvenient because, “If the bikes are not in your neighborhood you’re out of luck.”

 

Safety on the Metro

The Washington D.C. Metrorail system in 2015 ran more than 206 million trips and is one of the nation’s largest transportation systems, but district residents said maintenance and personal safety are top safety concerns for them.

Liam Toohey, 35, said he watched a YouTube video of tracks sparking saying they looked like “huge flares that look like fireballs.”

Toohey, who works at the American University library, understands the those problems he’s seen online and heard friends talk about mean Metro needs to be fixed.

“It’s good that they’re putting time into fixing it now before it could be a bigger problem later,” Toohey said.

Currently, the system is undergoing a massive safety overhaul, meaning some lines are closed or are single tracking. Metro does provide a list of service disruptions on its website, but still, these fixes are a hassle for some commuters.

Mindy Corriner, 28, an American University graduate student, works several jobs. Service delays on the Metro are a big inconvenience for her.

“It actually came 15 minutes late which made me late to teach because I was supposed to be there at 8 a.m.,” Corriner said.

In addition to maintenance and construction concerns, some women interviewed said they also fear harassment.

“It’s not really safe for women after 7 p.m.,” said 19-year-old Marifer Zacarias.

Zacarias believes women face more threats including cat-calling, being followed or stopped, and even groping.

“That shouldn’t be,” Zacarias said. “So I believe that they need to enforce more security.”

On its website, regarding safety, it reads, “Metro is working with employees, riders, jurisdictional partners, and the general public to make sure that everyone does their part in creating and sustaining a culture of safety and security in stations, vehicles, support facilities, and access points.”
But for some groups in Washington, D.C. that promise of working towards a safer system, hasn’t gone far enough.

“I think it’s great that there’s an education campaign speaking out about this issue,” said Alex Mazzarisi, 22, and American University graduate who rides the Metro frequently. “This type of thing often goes unpunished and we need to attack the root of the problem with education.”

 

 

 

SafeTrack forcing commuters to take alternative routes

The ongoing SafeTrack project is forcing commuters to take alternative routes due to certain lines being closed for safety repairs each week from early June 2016 to mid-March 2017.

People searching for alternatives to Metro during this summer's SafeTrack. Photo credit Claire Choi.
People searching for alternatives to Metro during this summer’s SafeTrack. Photo credit Claire Choi.

The Metro rail had previously had many problems, including fires. It got to the point where a whole website, IsMetroOnFire.com, with a Twitter page to match, was dedicated to letting commuters know if there is a fire and what line it’s on.

On a routine check, there were 27 power problems found in three sections of the Metro, so badly damaged that the cars should not have been driving through in the first place. As of March 2016, there have been 24 fire incidents and 24 smoke incidents.

“It’s probably something that’s necessary, given all of the problems it’s been having with the fires and other issues,” said Raymond McGhee, 59, who decided to drive to avoid taking the metro. “It has to be fixed, so I guess it’s a necessary evil. They need to do it now and that’s going to be an inconvenience for people who ride it.”

The plan is to accelerate three years of work into one year, causing the lines to be shut down for longer and at different times to make this possible. The Metro was closed for around 33 out of 168 hours every week, but the crews are starting at 8 p.m. during the week, allowing two extra hours every day, and closing at midnight during the weekend, allowing six extra hours every week for proper maintenance.

Individual stations or groups of stations are being closed for repairs top allow faster, safer work and fewer delays for the trains and lines out of the zones. Commuters are being asked to try different modes of transportation and to avoid traveling during rush hours. Safety surges, where lines will be closed and replaced with buses, could happen up to three times a month on up to three different lines at a time. Up to 40 free shuttle buses are being provided at the closed lines.

“The early closures are kind of annoying,” said Elizabeth Moyer, 23. “The metros used to be a really reliable way to get home if you stay up past midnight, so that’s really unfortunate and kind of dangerous, too, for people who live in the city.”

 

 

Metrorail mistakes managed

District visitors and residents turning to Metrobus as an alternative during summer fixes. Photo credit Amelia Cook.
District visitors and residents turning to Metrobus as an alternative during summer fixes. Photo credit Amelia Cook.

Residents and tourists gave their opinions about their preferred form of public transportation to replace the Metrorail during the city’s major repair period this summer.

The city Metro lines need three years of work but transportation officials are trying to squeeze it in one year. To complete the work, they’ve created what is known as the SafeTrack system. This is where they shut down certain lines of the Metro for days or weeks at a time to repair the systems.

“In a pinch I don’t want to rely on the Metro,” said Raymond McGhee, 59.

McGhee was just one of 10 people interviewed that reacted to the way the Metrorail was being repaired. Approximately eight out of 10 people interviewed were disappointed in the length of time it took the city to start repairs and the method of which the repairs are being made. But, with Metro facing repair, residents are finding different methods of transportation.

The Metrobus is a popular alternative to the Metrorail. The Metrobus and Metrorail offer the same form of payment by SmarTrip® card. The Metrobus has more stops and detours, but four out of 10 people said they prefer the Metrobus during the Metrorail repair season.

“I love the bus. I think it’s excellent,” said Jennie Ganz, 50. Ganz preferred the Metrobus, because of her fear of the Metrorail.

Scott Wheeler, 46, on vacation in the district was worried he’d miss the flight back home to Dallas.

“Maybe we should take Uber,” said Wheeler.

Matthew Fries, 24, has been avoiding the Metrorail for years now due to the need of repairs. Fries drives into the city, walks, and uses the Metrobus. Fries was angry at the way the city pushed the repairs off for so long. He boycotted the Metrorail.

“Sitting in a train you don’t have any control,” said Fries.

Elizabeth Moyer, 23, has continued using the Metrorail though the Metrorail’s delays and early closings force a call too a friend or a taxi when out during the SafeTrack system’s Safety Surges. Safety Surges cause complete shut downs of certain Metrorail lines, which are scheduled to happen after midnight during the weekends and during the day on weekdays.

“The Metro used to be a really reliable way to get home if you stayed out past midnight but now its not,” said Moyer.

 

 

Metro shutdown impacting users

With the implementation of SafeTrack on the Metro not expected to be completed until March 2017, the shut downs and delays are creating issues for D.C. and metro area commuters.

SafeTrack’s goal is to complete three years of construction in under a year to update the safety of the 40-year-old Metro system, the nation’s third largest. But that doesn’t mean the work isn’t causing headaches for commuters.

Jill Konek, a Graduate Program Specialist at the School of Communication at American University, has had a difficult experience with Metro complications this summer.

“Unfortunately, between SafeTrack shutdowns and the fact that some parts of the metro are just broken, my commute has doubled in time and I have had to switch my work schedule around the shutdowns,” Konek said.

Some Metro lines will be closed for periods of time and buses will replace trains. In addition, Metro rails will close at midnight on Friday and Saturday and construction is running during mid-day and after rush hour.

Joseph Lockett, 42, is facing similar inconveniences.

“The Metro is always breaking down. It is always slowing down. It has become a huge inconvenience for me and my ability to get to work,” said Lockett, a frequent Metro user.

Stephen Pienciak, a information staffer at American University, found the most challenging part about the Metro shutdowns is having to find another mode of transportation.

“I typically just ride the Red Line which won’t be a problem until August, but the toughest part is that because the Metro closes at midnight on the weekends I will have to find another way home,” Pienciak said noting an increased cost.

Metro rides cost anywhere from $2 to $6 but a taxi or Uber from American University to the National Mall ranges from $12 to $50 depending on traffic and type of car. For some, the burden is financial.

Hannah Curtis, 16, a Northern Virginia resident, frequently uses the Metro to visit the district for leisure.

“It is a lot easier and cheaper to take the Metro than have the stress of driving into the city and trying to find parking, but with all of the new construction on the Metro, I never know which line is closed or if I can even use it to get into D.C.,” Curtis said.

Although Curtis had her share of disappointment, she understood the need for improved safety measures.

Metro users speak of frustration over shutdowns. Photo by Shujen Chang (CC BY-SA 3.0)
Metro users speak of frustration over shutdowns. Photo by Shujen Chang (CC BY-SA 3.0)

“Despite the negative consequences of the Metro shutdowns, I think it is definitely important to put safety first and convenience second,” Curtis said.

 

Washington’s Bigfoot: the Silver Line finally found

One of the new Metro cars to be used on the Silve Line. Photo courtesy silverlinemetro.com

WASHINGTON — Despite the many challenges the Silver Line has encountered, the new extension of the Metro is finally prepared to face the public. The Silver Line, which is set to open on July 26, will connect D.C. residents with the areas of Tyson’s Corner and Reston, Va. While some commuters have been critical of the many setbacks and complications on the Silver Line, others saw these issues as a way of Metro making sure the new Silver Line would be as safe and efficient for its riders as it could be.

With a budget $150 million over its estimated $2.8 billion cost and an opening date which up until now was seven months late, it is easy to see why commuters and residents remain skeptical.  Margaret Kelly commented on Metro General Manager Richard Sarles’s statement on the opening date of the Silver Line.

“I wouldn’t give it much credit. When he stated it, I didn’t really believe it,” the American University employee and District resident said.

Margaret Kelly, Metro user and American University Employee, shared her thoughts on the Silver Line with Teen Observer reporters
Margaret Kelly, Metro user and American University employee, says she is still skeptical of the Silver Line’s opening date. Photo by William Peters

Despite the delay, some people are still excited for the Silver Line to open.

“I think it’s really cool that people will have easier access to Tyson’s Corner,” said Zora Stephenson, an intern at American University who grew up in the area.

Emily Vail points out the positive side of the Silver Line’s delay.

“To be perfectly honest, when you have a huge infrastructure project, it’s better to be safe than sorry. If it’s not ready, it’s not ready,” said the grad student and AU employee.

Vail also looks forward to using the Silver Line herself.

“My grandmother lives in Northern Virginia so it’ll be nice. I won’t have to take a train.” she said.

Even thought the project has faced many challenges and setbacks, the Silver Line is sure to connect people with the surrounding areas of Northern Virginia and help the commuters of many in the District.

This version corrects the opening date of the Silver Line.